The ability or the ability to thought, ideas and information from the transmitter to the receiver with the latter understood the same is effective and efficient as communication skills known. It is one of the greatest skills of soft skills and their importance is growing rapidly due to increasing complexity as a result of technological inventions.
In corporate terminology, communication is the process of exchange of information from sender to recipient and vice versa. There are different types of communication and downward communication, upward communication, horizontal communication, cross-communication, verbal communication, written communication, etc., downward communication is the flow of information from the people at the higher level, the people at the subordinate level. On the other hand, upward communication is the information flow from the lower level the parent level. In the horizontal flow of information is the information from the people of the same level, which by their colleagues on the same plane. In cross-communication is the flow of information from one level to another level, either diagonally or crosswise is no reporting relationship. In verbal communication, the flow of communication that transmit orally to each level, and it is the most effective, how to effectively manage one’s own body language to such a profound impact on the recipient. Whenever it is necessary to keep the information on black, white, and then do people record for written communication, in which the communication of mass transit in writing.
Every communication has seven elements, apart from the noise, which is known as a barrier in communication and be treated as the eight element of communication. The first element is the thought or idea, the second the same encoding, the third is the transmission of the message or the channel, the fourth, the reception of the message and the decryption of the same is the fifth element, the idea or understanding of the decoded Thought is the sixth element and the last and final element that is seventh element is the feedback from the receiver to the sender as a sign of confirmation of the message. Any effective communication must be completed about the seven elements and the communication with the combination of these seven elements. In the case when there is a gap between the transmitter and receiver or vice versa then there is a gap or misunderstanding or is referred to technically as noise. The so-called eighth element is the culprit of communication and making every effort to eliminate them.
Any supervisor or manager, large command of communication skills such as communication takes place most of the time in any organization. It is aptly said: “Communication is the lifeblood of a company.” It is to be connected by the communication of all people in the organization and coordinates all activities to achieve their goals.
The media of communication is divided in verbal communication and nonverbal communication. Both the oral and written communication falls into the lap of verbal communication. The non-verbal communication is body language and sign language and the latter is divided further divided into visual signs and audio signs. Since it is evident, oral communication to exchange ideas, thoughts and information in oral form, and if it is in writing mode, it is known as writing. A person must be strong in both oral and written forms. If an individual work in the capacity of a manager he is obliged to give presentations often, and he must be able to deliver the same effectively. It may also be asked to write reports on various projects or tasks and possession of written communication is sine quo non.
It is said that 93 percent of our communication is body language and the systematic study of body language is known as kinesics. It shows the impact of our body language. It is the combination of facial expressions, eye movements, gestures, posture, tone control and all of our physical characteristics. The oral language always supported by body language and it has to be consistency in both oral and body language, otherwise it will give rise to credibility crisis. For example, if an autocratic leader of the industry talks about the use of participatory type of management hereafter by pounding his desk with physical violence is a sign of contradiction in his body language that this oral of his language. In a few words, our body language conveys our true intentions unconsciously, although we can speak to us verbally aware otherwise. Body movements and gestures contain 55 percent includes tone and flexion of 38 percent and the combination of the two is 93 percent, which gives our body language. While the rest 7 per cent belongs to the verbal communication. The combination of all the percentages is 100 percent, which the media of communication.
Characteristics of an Effective Communicator:
He needs to communicate clearly in mind what he wants, so the audience to reach effectively.
The language must be simple and straight and should hit the mark. It is the quality not the quantity of the message that counts.
He must prove that he has confidence through body language and have energy and enthusiasm radiate so as to set a positive impact in the minds of the recipients.
He must assess the maturity of the audience and must communicate accordingly.
He may not use loaded language with phrases or complicated terminology or jargon, to avoid confusion.
Does his opinion to be properly managed, with a thorough preparation and enough home work to achieve them, and eternal.
Everything from sincere efforts are made to prevent barriers in communication.
Must total consistency in his verbal and body language
If the sound level to adapt the message of his speech, with pauses and emphasis where it is essential.
Do ability, the curiosity of the audience to raise standards.
All efforts must be made to improve the quality of communication from time to time with innovative methods and approaches. Known as Swami Vivekananda, the audience at the Chicago conference when the brothers and sisters of the world still to this day unforgettable. He was a great communicator and speaker.
As Stephen Abraham Lincoln had struck. A. Douglas in the race for the U.S. Senate, he exhorted his followers to “not give up after one or one hundred defeats.” He was also a great communicator and motivator.
Communication skill is one of the top ten soft skills, without the “soft skills” are irrelevant. Those who have in their academic skills and try for the placement, the interviewing officer lays more emphasis on this ability. A weak communicator, creating problems for themselves and for others. The interviewing officer can not afford to take a risk by taking a poor communicator. Good communication is a function of the effective development of the personality. Those who want to be successful in their careers, it is essential to have good communication skills.